Service Delivery Excellence
Our consultants help connect operations to strategy, transcends siloes, and focuses on the opportunities that will create the great operational value. Yitro can help you develop an end-to-end plan to achieve your full vision. Top-performing companies often turn to strategy and operations consulting firms to assist them driving greater strategic value, more efficient resource utilization, higher quality products and services, accelerated time to market and a strengthened bottom line.
1. Capability Building
2. Service Design, KPI framing
3. Service centre reporting & analytics
4. Process re-engineering, automation
We help simplifying, refocusing and strengthening your organization, so you can pursue growth and provide a better customer experience. Yitro's Strategic Cost Reduction practice focuses on structural, moving-parts, enterprise-wide changes that can produce sustainable cost savings and margin improvements. Deliver sustainable actions that capture savings, improve margins, and strategically allocate resources to growth initiatives.
1. Cost Management
2. Business process improvement programs
3. Shared services and global business services organizations
Build - Operate - Transfer
For tech consulting companies, service providers, agencies, deciding to go down the path of IT software outsourcing is a strategy geared towards saving costs but not compromising quality. Yitro functions as a reliable, adaptable, and flexible partner – one that has strong inroads into the local market. In this model, the offshore provider builds and operates the remote centre for a pre-defined period of time. After that, you have the option of taking over seamlessly the resulting team.
1. Process Design
2. Facility, Resources & Asset Planning
3. Government compliance and Legal
4. Financial outlays
5. Deployment, Support and Scale